Unlike platforms that hold funds until after events, BrightStar settles payments continuously. This guide explains payout timing and options.
Payout Timeline
Day 1
Ticket Sold
Customer purchases ticket
Day 1
Payment Processed
Stripe confirms payment
Day 2-3
Payout Initiated
Funds sent to your bank
Day 3-4
Funds Available
Money in your account
Payout Timing by Account Type
Stripe Express
Payout frequency: Automatic daily
Settlement time: 2-3 business days
Minimum payout: $1.00
Holiday delays: +1-2 days
Stripe Standard
Payout frequency: Daily (default), weekly, monthly
Settlement time: 1-2 business days
Instant payout: Available (~1% fee)
Manual payout: On-demand option
Payout Schedule Example
Monday: $500 in ticket sales • Tuesday: Payout initiated to bank • Wednesday-Thursday: Funds arrive
Weekend Sales ($300) • Monday: Payout initiated • Tuesday-Wednesday: Funds arrive
Holiday Period Bank holidays delay processing. Estimate +1-2 business days around major holidays.
Payout Minimum Thresholds
Default Minimum: $1.00
Payouts under $1 accumulate until threshold met.
Custom Minimum (Standard only)
Set higher minimum to reduce payout frequency.
Example: $100 minimum = fewer bank transactions.
Payout Holds
New accounts: 7-14 day initial hold
Disputed accounts: Funds held pending resolution
High-risk events: Manual review may apply
Payout estimator — what lands in your bank
Ticket sales$2,250.00
Platform fee (Elevate)+ $86.13
Stripe processing+ $69.03
Customer pays$2,405.15
You keep$2,250.00
Estimate for a single order of 50 tickets. Stripe fees are charged per order; free tickets skip all fees.
For touring artists, Stripe Standard with instant payouts ensures funds are available at each tour stop. The ~1% instant fee is often worth the cash flow benefit.